On-Demand Transit

Blaise’s turnkey platform allows you to supplement, complement or replace fixed-route services with a new kind of flexible service. Our transportation dispatching software enables you to lower operating costs and transform how vehicles get to passengers and their destinations.

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Increase Ridership

Blaise's platform equips riders with flexible transit schedules built around their own needs. With improved reliability, directness, transparency, and a frequency that’s there when they need it, riders are empowered to use your transit system more effectively – and often.

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Simplify Operations

Our platform enables system operators to easily manage their network and adapt it to their needs. With smart scheduling powered by artificial intelligence, and the ability to send out service alerts, edit roadways, and dive deep into reporting and service data, service administration is a breeze.

cost efficient

Reduce Costs

Using the Blaise platform can help you optimize your transportation service and reduce operating costs. Our powerful and user-friendly service analytics will help you reduce deadhead time and fuel usage alongside dispatching time.


Built for Evolving Transit Needs

Our on-demand transit solution will enable you to reduce empty buses and optimize operations through these amazing features!

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Customizable Through Clicks Not Code

Take advantage of software that enables you to personalize your service with the touch of a button. Our software empowers you to tailor your service to the needs of your community without requiring support – and we’re always there when you need us.

Data Analytics
Data Analytics

Get information on your where your buses are and how they are preforming. Real-time insight into your operations will able you to optimize and provide better service.

universal platfrom
Universal Platform

Allow riders to use a single app no matter where they live or where they’re going. Unlike costly white-label apps that require time-consuming custom coding for each new feature and update, all our customers benefit from all our features – we don’t play favorites!

Mobile Payments
Digital Payments

Empower your riders with digital payment solutions. Riders will be able to pay for their trip through their phone and purchase monthly passes – or even track cash payments and invoices.

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Norfolk County's switch to Blaise Transit's on-demand model slashes wait times and expands access, boosting ridership by 234%.

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Justin Hunt

CEO & Founder of Apple Music
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Demand Responsive Transit

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What is demand responsive transit?

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Demand responsive transit, also known as DRT, is a transportation service model that offers flexible and on-demand mobility solutions to meet the specific needs of passengers. It is a personalized approach to transportation that focuses on providing efficient and convenient travel options. Blaise Transit's dispatch software for transportation plays a crucial role in enabling demand responsive transit.

Demand responsive transit is characterized by its ability to adapt to the demand and travel patterns of passengers. Unlike traditional fixed-route services where vehicles operate on predetermined schedules and routes, demand responsive transit dynamically adjusts routes and schedules based on real-time demand. This flexibility allows transportation providers to optimize their resources and provide a more efficient service.

Blaise Transit's dispatching software is designed to facilitate demand responsive transit by efficiently managing and coordinating transportation requests. The software enables transportation providers to receive trip requests from passengers, allocate vehicles, and optimize routes to ensure timely and convenient travel experiences.

With demand responsive transit, passengers have the convenience of requesting transportation when and where they need it. They can book their rides through various channels, such as mobile apps or call centers, and the dispatch software for transportation automatically assigns the most suitable vehicle and driver for the trip. This personalized approach improves passenger satisfaction and ensures that transportation resources are utilized optimally.

The dispatch software also empowers transportation providers to monitor and track vehicles in real-time, enabling efficient dispatching and monitoring of service performance. Dispatchers can view the status of vehicles, track their routes, and make adjustments as needed to accommodate new requests or changing traffic conditions. This level of control and visibility enhances operational efficiency and allows transportation providers to deliver a high-quality service.

Demand responsive transit is particularly beneficial for individuals with mobility challenges, such as seniors, people with disabilities, or those living in underserved areas. It provides them with a flexible transportation option that caters to their specific needs, improving their accessibility and overall quality of life.

Blaise Transit's dispatch software for transportation plays a vital role in enabling efficient transportation dispatching, optimizing routes, and ensuring the smooth operation of demand responsive transit services. With this software, transportation providers can enhance passenger satisfaction, maximize resource utilization, and deliver a more convenient and accessible transportation experience.

What are examples of typical uses for this solution?

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Blaise Transit's dispatch software for transportation offers a versatile solution that can be applied to various scenarios and industries. It provides efficient and effective transportation dispatching capabilities, ensuring seamless operations and enhanced customer experiences. Here are some examples of typical uses for this innovative software.

Public Transportation Agencies greatly benefit from the dispatch software as it enables them to streamline their operations and improve service efficiency. They can effectively manage and coordinate the dispatching of buses, trains, or other modes of public transportation. The software optimizes route planning, schedules, and vehicle assignments, resulting in improved service reliability and better adherence to timetables.

For Paratransit Services, the dispatch software plays a crucial role in providing specialized transportation for individuals with disabilities or mobility challenges. It helps paratransit providers efficiently manage and dispatch accessible vehicles to pick up and drop off passengers according to their specific needs. The software optimizes route planning, handles ride requests, and ensures timely and reliable transportation for individuals who rely on these services.

Non-Emergency Medical Transportation (NEMT) providers greatly benefit from the dispatch software. It enables them to coordinate and dispatch vehicles for transporting patients to medical appointments, treatments, or other healthcare-related activities. The software streamlines the scheduling process, ensures proper routing, and enhances communication between dispatchers, drivers, and healthcare facilities.

Shuttle Services, such as those operated by universities, airports, or corporate campuses, can optimize their operations with the dispatching software. It enables efficient management of dispatching and scheduling of shuttles, ensuring smooth transportation for students, employees, or visitors. The software optimizes route planning based on demand, tracks vehicle locations, and provides real-time updates to passengers.

On-Demand Transportation Services, including ride-hailing companies, taxi services, or car-sharing platforms, greatly benefit from the dispatch software. It facilitates efficient dispatching and real-time tracking of vehicles, ensuring prompt and convenient transportation for passengers. The software handles customer requests, assigns drivers, and optimizes routes to deliver a seamless on-demand transportation experience.

These examples highlight just some of the applications of Blaise Transit's dispatch software for transportation. Its comprehensive features and functionalities empower organizations across various industries to manage and optimize transportation dispatching efficiently. By automating and streamlining the dispatching process, this software enhances operational efficiency, improves customer satisfaction, and maximizes resource utilization.

What is transit dispatching software?

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Transit dispatching software, also known as dispatch software for transportation or transportation dispatching software, is a powerful technology solution designed to streamline and optimize the management of transportation operations. Blaise Transit offers an advanced dispatching software system that revolutionizes the way transportation services are coordinated and executed.

At its core, transit dispatching software serves as a centralized platform that enables efficient communication, coordination, and tracking of vehicles, drivers, and passengers. It automates the process of assigning and dispatching transportation resources based on real-time data and predefined rules. This software solution empowers transportation providers to effectively manage their fleet, improve operational efficiency, and enhance overall customer experience.

With transit dispatching software, transportation providers can effectively plan, organize, and monitor various aspects of their operations. The software enables efficient scheduling and dispatching of vehicles, taking into account factors such as driver availability, vehicle capacity, and passenger demand. It optimizes route planning, considering factors like traffic conditions, road closures, and time constraints, to ensure the most efficient and timely transportation services.

Furthermore, transit dispatching software facilitates seamless communication between dispatchers, drivers, and passengers. It provides real-time updates and notifications, allowing dispatchers to relay important information to drivers and passengers regarding route changes, delays, or other relevant details. This enhances transparency and ensures that everyone involved in the transportation process stays informed and connected.

The benefits of transit dispatching software extend beyond operational efficiency. By automating and streamlining transportation processes, it enables transportation providers to enhance their service quality and reliability. With improved dispatching capabilities, they can respond to passenger requests more promptly, reduce wait times, and deliver a more satisfying customer experience.

Moreover, transit dispatching software contributes to cost savings and resource optimization. It allows transportation providers to better allocate their fleet resources based on demand patterns and operational requirements. By optimizing vehicle utilization and minimizing unnecessary trips or idle time, organizations can reduce fuel consumption, lower maintenance costs, and maximize the efficiency of their operations.

How to choose the right solution for your community?

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When it comes to choosing the right dispatching software for transportation to meet the needs of your community, there are several important considerations. Blaise Transit offers a comprehensive solution that caters to the unique requirements of different communities.

First and foremost, it's crucial to assess your community's specific needs. Take into account factors such as the size of your community, the volume of transportation requests, the types of services needed (paratransit, fixed-route, etc.), and any specialized features or regulations that may apply. By understanding your community's transportation challenges and requirements, you can identify the essential features and functionalities your dispatching software should have.

Scalability and flexibility are also key factors to consider. You want a dispatching software solution that can scale alongside your community's transportation needs. As your community grows and evolves, the software should be able to accommodate increasing demand and changing service requirements. Flexibility is crucial to ensure that the software can be customized and adapted to fit your community's unique needs.

Another important consideration is the integration capabilities of the dispatching software. It should be able to seamlessly integrate with other systems and technologies used in your community. This includes scheduling software, vehicle tracking systems, and passenger information systems. Integration ensures that information flows efficiently across different platforms, minimizing manual data entry and reducing the risk of errors.

User-friendliness is another factor to take into account. Choose a dispatching software solution with a user-friendly interface that simplifies the training process for dispatchers and drivers. A software solution that is easy to learn and navigate will ensure a smooth transition and efficient utilization of the software. Additionally, consider the availability of comprehensive training and ongoing support to assist your staff in effectively using the software.

Real-time monitoring and reporting capabilities are essential. The dispatching software should provide real-time tracking of vehicle locations, monitoring of service performance, and the ability to generate insightful reports. Real-time data and analytics empower you to make data-driven decisions, identify areas for improvement, optimize resource allocation, and enhance the overall efficiency of your transportation operations.

Lastly, reliability and support are crucial factors when choosing dispatching software. Select a reputable provider with a track record of reliability and excellent customer support. Check customer reviews and testimonials to gauge the satisfaction levels of existing users. A reliable software solution backed by responsive customer support ensures that any issues or concerns can be addressed promptly, minimizing disruptions to your community's transportation services.

By considering these factors and evaluating the features and capabilities of Blaise Transit's dispatching software, you can choose the right solution to meet the unique needs of your community. The goal is to select a software solution that streamlines your transportation operations, enhances service quality, improves efficiency, and ultimately delivers a seamless and reliable transportation experience for your community members.

Why should you invest in transportation dispatching software?

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Investing in transportation dispatching software, such as the solution offered by Blaise Transit, can bring numerous benefits to your organization and help you efficiently manage your transportation operations. Dispatching software automates and centralizes various tasks involved in dispatching transportation, allowing you to streamline your operations and improve overall efficiency.

One key advantage of dispatching software is enhanced communication. It provides a platform for seamless communication between dispatchers, drivers, and passengers. Dispatchers can relay trip details, updates, and changes to drivers in real-time, ensuring everyone is on the same page. Drivers, in turn, can communicate with dispatchers, reporting their status, requesting assistance, or providing updates. This improved communication leads to smoother operations, faster response times, and enhanced customer satisfaction.

Another benefit is optimized resource allocation. Dispatching software takes into account factors such as trip demand, vehicle availability, and driver schedules to determine the most efficient routes, vehicle assignments, and driver schedules. By optimizing resource allocation, you can minimize empty trips, maximize vehicle utilization, and reduce fuel consumption, resulting in cost savings and improved environmental sustainability.

Real-time tracking and monitoring are essential features of dispatching software. It enables you to track vehicle locations in real-time and monitor service performance. With this capability, you can proactively address issues such as delays or breakdowns by rerouting vehicles or notifying passengers promptly. Real-time tracking and monitoring empower you to make better decisions, respond faster to situations, and improve overall service reliability.

Dispatching software provides valuable data-driven insights. It collects and analyzes data on trip volumes, service times, customer feedback, and other important metrics. These insights help you identify trends, evaluate performance, and make informed decisions for continuous improvement. With data-driven insights, you can optimize your services, plan resources effectively, and adapt to changing needs and demands.

Improved customer experience is another compelling reason to invest in dispatching software. By ensuring accurate trip scheduling, providing real-time updates to passengers, and quickly responding to their needs, you can enhance the overall customer experience. Dispatching software also facilitates better coordination during paratransit operations, ensuring that passengers with disabilities or special needs receive the necessary assistance and service.

Finally, dispatching software helps you comply with regulations and reporting requirements. It simplifies the process of generating reports on trip volumes, service performance, driver hours, and other metrics. These reports are essential for regulatory compliance, funding applications, and performance evaluations.


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